imprint
Information in accordance with § 5 TMG
As VVV GmbH & Co. KG, we are required in accordance with § 5 S.1 TMG to keep the following information, in addition to the other content of the homepage, easily recognizable, immediately accessible and always available to visitors to the homepage.
address
VVV GmbH & Co. KG
Bellheim office
Waldstückerring 44
76756 Bellheim
Hassloch Office
Schillerstraße 23
67454 Haßloch
Telephone: (07272) 9596—21
Fax: (07272) 9596—70
info@ihre-vvv.de
Commercial register: Landau District Court HRA 30059
VAT number: DE 252210893
Personally liable partner:
VVV GmbH
Waldstückerring 44
76756 Bellheim
Commercial register: Landau District Court HRB 11707
VAT number: DE 219144263
management
Ralf Orth
Business economist (VWA)
approvals
§34c: issued by Verbandsgemeinde Bellheim
§34d: D-262HR4ZHF-74 by Ludwigshafen Chamber of Industry and Commerce
§34f: D-F-149-RI2B-35 by Verbandsgemeinde Bellheim
§34i: D-W-149-3LJ8-42 by Verbandsgemeinde Bellheim
Legal notice:
The content of this website is constantly checked and updated by VVV GmbH & Co. KG. Responsible for content according to § 6 MDStV is Ralf Orth. Should errors still have crept in, we would be pleased to hear from you by email to: info@ihre-vvv.de
There is no general guarantee or liability for the timeliness, accuracy and completeness of the data and content provided. This also applies to all external content on the Internet to which we refer via hyperlinks.
By contacting us by email, the user agrees to the processing of their information in our IT system in accordance with the Federal Data Protection Act.
VVV GmbH & Co. KG reserves the right to change or supplement the information provided. The content and structure of our website are protected by copyright. If you wish to publish or reproduce information or data from this website, this requires our approval. This applies in particular to
Texts, parts of texts or images.
The content of our pages was created with great care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are in accordance with Section 7 Paragraph 1
TMG is responsible for its own content on these pages in accordance with general laws. According to §§ 8 to 10 TMG, however, as a service provider, we are not obliged to transmit or store third-party information about
monitor or investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain
unaffected. However, liability in this regard is only possible from the time of knowledge of a specific infringement. As soon as we become aware of such legal violations, we will remove this content immediately.
Links:
This website contains links to other websites. We have no influence on the design and content of these pages and are therefore not responsible for the content of these pages. We assume no liability for any illegal content or other legal violations on the websites of third-party providers. Should the linked pages of third-party providers contain illegal or offensive content, we expressly dissociate ourselves from this content.
Privacy statement
Revision status 01/2022
VVV GmbH & Co. KG
Waldstückerring 44
76756 Bellheim
Phone: +49 (0) 7272 - 9596-21
email: Info@ihre-vvv.de
Insofar as, in accordance with Art. 37 - 39 DS-GVO/ § 38 BDSGneu, we have a external data protection officer Have named, is it
G&K Consulting, Waldstückerring 44, 76756 Bellheim
Phone: +49 (0) 7272 9596-0
email: info@consulting-guk.de
He performs the tasks assigned to him under this Directive while applying his expertise without instructions. The DPO is responsible for reports, information, etc. to the data protection supervisory authorities. The company departments provide the necessary information, documents, etc. The same applies to inquiries, complaints or requests for information. Every employee of our company can contact the DPO directly with comments, suggestions or complaints; absolute confidentiality is maintained upon request.
They have Right to lodge a complaint with the supervisory authority in whose federal state the company is based. For our company, this is:
The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
P.O. Box 30 40
55020 Mainz
Telephone: +49 (0) 6131 208-2449
Fax: +49 (0) 6131 208-2497
https://www.datenschutz.rlp.de
scope
This guideline regulates data protection-compliant information processing and the corresponding responsibilities at the above-mentioned company (and its branch (s)) on the basis of the legal provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSGneu). All employees are required to comply with this policy.
It is aimed in particular at:
Employees, customers and interested parties, insurers and service providers.
The following principles apply here:
- Safeguarding personal rights
- Purpose of personal data
- data transparency
- Data avoidance
- Data economy
- Factual correctness/timeliness
- Confidentiality in data processing
- Data processing security
- Deletion and restriction of processing of data upon request
Definitions of terms (Art. 4 GDPR)
Personal data is individual information about the personal or factual circumstances of a natural person (data subject). Examples: Last name, first name, date of birth, address details, contract data, email content.
Special personal data includes information about racial, ethnic origin, political opinions, religious or philosophical convictions, trade union membership, health or sex life, and economic circumstances.
The responsible body is any person or body that collects, processes or uses personal data for itself or has this done by others on behalf of others.
Collection, processing and storage of personal data (Art. 5 + 6 GDPR)
The collection, processing and storage of personal data in our company is based on the brokerage order used by us and the accompanying documents (such as brokerage power of attorney, consent to data processing, which are signed separately).
Without a specific assignment and a declaration of consent under data protection law from our customers, we will not take action (in the case of children and adolescents, consent is given by their legal guardian).
We document our activities extensively via our brokerage management program and provide specific procedural instructions for the execution of our orders. Profiling does not take place in our company. The data is processed exclusively for the agreed purposes.
After termination of the brokerage contract, our clients' data will be deleted in accordance with legal requirements, in particular the provisions on legal retention periods. The time limits may be extended accordingly to defend possible legal claims. Deletion is replaced by a restriction of processing.
Commitment to confidentiality
When taking up their duties, all employees are required to maintain confidentiality and comply with work instructions and this guideline. The commitment is renewed annually.
Processing overviews (Art. 30 GDPR)
By means of internal process overviews (list of processing activities), we create transparency within the company and check whether our processes pose particular risks to the rights and freedoms of those affected and are therefore subject to a prior control/data protection impact assessment. There is an obligation to keep these overviews available for inspection by the authorities.
Procurement of hardware and software
All hardware required for our work processes (computers, screens, keyboard, mouse and peripheral devices such as scanners or printers) is controlled in accordance with internal guidelines. The computers are already configured for employees and equipped with the appropriate programs that we use as standard. Further software may only be installed in consultation with the management.
password policies
Individual authentication is required to make access to our systems secure. Internal regulations have been made for these, which all parties involved must comply with.
Technical and organizational measures
We take all possible measures that are suitable according to the current state of the art and from an organizational point of view so as not to grant unauthorised persons access to the personal data stored by us. To do this, we keep separate records to document data processing security requirements. All data, letters and customer folders are only stored digitally and can only be retrieved after password entry and personal identification. Haptic access to data/folders/contracts is therefore impossible for unauthorised persons. A transfer to third countries is currently not planned.
Rights of data subjects (Art. 12 - 23 GDPR)
The person concerned can request information about which personal data, which origin, is stored about him and for what purpose. If the employment relationship provides for further rights of inspection in employer documents (e.g. personnel files) under the applicable employment law, these remain untouched. If personal data is transmitted to third parties, information must also be provided about the identity of the recipient or about the categories of recipients. If personal data is incorrect or incomplete, the person concerned may request that their personal data be corrected or supplemented. Oppose advertising or market and opinion research. For these purposes, the data must be restricted (blocked) for processing. The data subject is entitled to request the deletion of their data if the legal basis for processing the data is missing or has disappeared. The same applies in the event that the purpose of data processing has lapsed due to the passage of time or for other reasons. Existing storage obligations and legitimate interests in conflict with deletion must be respected. The person concerned has a fundamental right to object to the processing of their data with effect for the future, which must be taken into account if their legitimate interest due to a particular personal situation outweighs the interest in processing. This does not apply if a legal provision requires the processing to be carried out. The data subject has the right to data portability. This means the right to receive personal data in a structured, common and machine-readable format. The freedoms and rights of other persons must not be affected by this. The person concerned has a right of appeal to the supervisory authority in whose federal state the company is based. The contact details can be found at the beginning of the description of our data protection organization.
Procedure in the event of “data breaches” (Art. 33 GDPR)
Each employee should immediately report cases of violations of this Privacy Policy or other regulations for the protection of personal data (data protection incidents) to their respective supervisor, management or DPO. The responsible manager is obliged to immediately inform the DPO of data protection incidents.
In cases of unlawful transfer of personal data to third parties, unlawful access by third parties to personal data, or loss of personal data, the reports provided for in the company must be made immediately so that existing reporting obligations of data protection incidents under state law can be met.
Statement on the protection of your data when you visit our homepage
www.your-vvv.de
forms
On our website, you can use the contact form to contact us electronically. If you enter your personal data, such as name, date of birth, address, bank details or other data, e.g. to create an offer or report a claim, into a form, we will store them and process them exclusively for these purposes.
We knowingly collect personal data about minors only from legal guardians and only if and insofar as personal processing and use is necessary to fulfill a contractual relationship.
Live video consultation
On our website, we offer the option of a live video consultation during our normal business hours or by individual arrangement. With this form of communication, we can talk to you live, with video and sound. In order to be able to participate in the live consultation, please provide your name. If you do not want to give your real name, you can enter a pseudonym or refrain from providing it altogether.
Within the video consultation session, you can also use the text chat function.
In addition to our consultant, no other people are taking part in the conversation. No data is passed on to third parties. All communication between you and our consultant is exclusively encrypted.
For statistical purposes and to optimize our service, the following data is stored anonymously: conversation data, time, duration and topic. We process this data on the basis of legitimate interest. If the live video consultation serves to fulfill a contract to which you are a party or to carry out pre-contractual measures, this is an additional legal basis for processing the data.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
Integration and use of third-party content
Our website may include content from third parties, in particular offer programs, comparison calculators and product offers, e.g. from insurers. This content may be in the design of our website.
The privacy policies of the third party apply to this content, which are linked at the appropriate location or can be found on the third party's website.
server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version Operating system used Referrer URLHostname of the accessing computerTime of the server request IP address This data is not combined with other data sources.
The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data to fulfill a contract or pre-contractual measures.
Declaration of consent to data processing and contact
In order to work for you, we must collect, store and share information from you with third parties. We do this, for example, when we record your risk situation and pass this data on to various insurers in order to receive offers that are suitable for you. We also use so-called brokerage service providers for this purpose.
It is also often necessary for us to request data about you from third parties. These are primarily insurers, but data from doctors, tax advisors or lawyers and credit agencies may also be required, for example.
Health data is only collected to the extent necessary to arrange life, health or accident insurance (personal insurance) or when processing claims and claims.
You can give these consents individually and Withdraw at any time with effect for the future.
Please note that we may then no longer be able to work for you.
For more information, please see our privacy policy and insurance list.
Consent to collect and request data
You agree that we collect data from you and request it from third parties. If we request health data from doctors, we will inform you beforehand.
Consent to store data
You agree that we store and process the collected and requested data to the required extent or have it stored and processed by authorized third parties.
Consent to share data
You agree that we will share data with third parties as necessary as part of our brokerage activities. Third parties here include insurers, brokerage service providers, workshops, appraisers or other service providers. An overview of potential recipients can be found in the business partner overview. On request, you will of course also receive information to whom we have actually transmitted data relating to you.
Consent to be contacted
Customer information is part of our work. You have used the option to contact us electronically via the forms and expect a response to your request, for which we will use the contact details provided. We therefore need your consent to be able to carry out our activities.
Changes within the data protection policy
We reserve the right to adapt the data protection policy as necessary so that it meets current legal and technical requirements. These then apply when you visit again. We will point out a change as a result of the audit status.
attachment
Here you can find an overview of the business partners as well as insurers with whom we usually work. Data is transferred to them to fulfill our order or legal obligations.
cookies
We use cookies on our site. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your device and do not contain viruses, Trojans or other malware.
Information relating to the specific device used is stored in the cookie. However, this does not mean that we are immediately aware of your identity as a result.
On the one hand, the use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.
In addition, we also use temporary cookies to optimize usability, which are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see section 5). These cookies enable us to automatically recognize that you have already visited our site when you visit our site again. These cookies are automatically deleted after a defined period of time.
The data processed through cookies is required for the stated purposes to protect our legitimate interests and those of third parties in accordance with Article 6 (1) (f) GDPR.
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or that a message always appears before a new cookie is created. However, completely disabling cookies may mean that you cannot use all features of our website.
Analysis tools/tracking tools
The tracking measures listed below and used by us are carried out on the basis of Article 6 (1) (f) GDPR. With the tracking measures used, we want to ensure that our website is designed in line with requirements and continuous optimization. On the other hand, we use tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These interests are regarded as justified within the meaning of the above provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
Google Adwords conversion tracking
In order to statistically record the use of our website and to evaluate it for the purpose of optimizing our website for you, we also use Google Conversion Tracking. Google Adwords will set a cookie (see section 4) on your computer if you have reached our website via a Google ad.
These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.
Each Adwords customer receives a different cookie. Cookies can therefore not be traced via the websites of Adwords customers. The information collected using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not want to participate in the tracking process, you can also refuse the necessary setting of a cookie — for example via a browser setting that generally deactivates the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser so that cookies from the domain”www.googleadservices.com“be blocked. Google's privacy policy for conversion tracking can be found here (https://services.google.com/sitestats/de.html).
Using Google Maps
This website uses Google Maps to display a map of the site. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you agree to the collection, processing and use of the data automatically collected and entered by you by Google, one of its representatives, or third party providers.
The terms of use for Google Maps can be found at Google Maps terms of use. Detailed details can be found in the google.de Privacy Center: Transparency and choices as well as Privacy Policy.
Using web fonts
This site uses so-called web fonts, which are provided by Google, to uniformly display fonts. When you call up a page, your browser loads the required web fonts into your browser cache to correctly display texts and fonts.
For this purpose, the browser you are using must connect to Google's servers. As a result, Google becomes aware that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
If your browser does not support web fonts, a standard font is used by your computer.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq
and in Google's privacy policy:
https://www.google.com/policies/privacy/
VVV GmbH & Co. KG's public procedure directory
In §4g, the BDSG requires that the data protection officer must make the following information available to everyone in an appropriate manner in accordance with §4e. We hereby comply with this request and waive your individual written request.
1. Name and address of the responsible body
VVV GmbH & Co. KG
Waldstückerring 44
76756 Bellheim
Phone: (07272) 9596-21
Fax.: (07272) 9596-40
2nd managing director
Ralf Orth
3. DPO Head of Data Processing and/or DPO
Ralf Orth
4. Purpose of data collection, processing or use
VVV GmbH & Co. KG is a nationally represented company which provides insurance and financial products to end users and independent brokers in accordance with §93 HGB, or independent agents in accordance with §84 HGB.
Data is collected, processed and used for the purposes set out above.
- Carrying out advice to customers and interested parties, including
Risk analysis and preparation of offers
- Brokerage of insurance products (and other financial
service products, e.g. construction financing or private individuals
health insurance)
- Fulfilment of documentation requirements in accordance with GewO, VVG, VersVerMVO
and other legal regulations
- Fulfilment of obligations under the GWG
- Management of insurance contracts (and other financial services
performance products)
- Processing of claims or benefits
- Internal statistical evaluations
- advertising insurance products (and other financial services
performance products)
5. Description of the groups of persons concerned and the related data and data categories insofar as these are necessary to fulfill the purposes set out under 4.:
Customer and prospect data
Name, address and contact details, identification data (ID data, tax number+ID, driver's license data) data on insurance conditions, where applicable data from experts and experts, health data, income data, information on professional career, education and qualification, information on family circumstances and children, care information, insofar as this is relevant for preparing an offer or fulfilling the contract.
Data from injured parties or witnesses - name, address, contact data, bank details, statements of facts, billing and performance data.
employee data
(employees, trainees, retirees, former employees, freelancers)
Contract, master and billing data (address, salary payments, payroll tax data, bank details, area of activity, recording of working time, access control data, appointment management, communication data, technical control data)
Applicant - application data
Name, address, contact details, career information, education and qualification, certificate of good conduct
Data from insurers and service providers (including brokerage advisors)
Name, address and contact details, business and contract data
6. Recipients or categories of recipients to whom the data may be disclosed
public authorities (statutory and private health insurance companies,
pension and accident insurance institutions, financial and supervisory authorities) in the case of overriding legislation,
external contractors (in particular insurance and financial companies that are involved in carrying out the respective business processes) in accordance with §11 BDSG, as well as external bodies, independent agents, cooperating brokers and internal departments of VVV GmbH & Co. KG to fulfill the purposes set out under 4.
7. Inspection and corrections
You have the right to obtain information about the scope and type of personal data stored, or to request correction of incorrectly collected data. To do so, please contact the employee or management responsible for this.
8. Standard deadlines for deleting data
The legislator has enacted various storage requirements and periods. After expiry of these deadlines, the corresponding data may be deleted if they are no longer required to fulfill the contract or for business purposes (e.g. providing evidence in the event of an allegation of incorrect advice) and are necessary due to legal requirements. If the data is only kept within the legal deadlines for providing evidence, it is ensured that there is no further use or processing of the data.
Commercial and financial data relating to a completed financial year will be deleted after ten years in accordance with legal requirements, unless a longer storage period is required or longer storage is necessary for compelling reasons. Shorter deletion periods are taken into account in special areas (personnel administration, applicant data, warnings).
If storage and deletion periods are not required by law, data will be deleted when the purposes set out in Section 4 cease permanently.
9. Planned data transfer to third countries
A transfer to third countries is currently not planned, otherwise the corresponding legal requirements under the applicable Federal Data Protection Act (BDSG) in its current version will be created and met.
Transfer to third countries is possible under the purposes set out in point 4, provided that the transfer is lawful for the purposes mentioned above. Of course, the agreements set out in the context of order data processing under §11, §4b or §4c Federal Data Protection Act (BDSG) are complied with for the purpose.
Also using the purposes set out in point 6.
The respective current Federal Data Protection Act (BDSG) in its currently valid form, or other valid legislation, is binding here.
In summary, here are your rights as a customer:
Right to information (Art. 15 GDPR)
Right to rectification/correction of incorrect data (Art. 16
GDPR)
Right to delete/right to be forgotten (Art. 17 GDPR)
Right to restrict processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
Automated decision in individual cases (Art. 22 GDPR)
Right to withdraw consent
VVV GmbH & Co. KG
management
Information on data processing in connection with Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereafter referred to as “Google.”
Google Analytics uses so-called “cookies”, text files that are stored on the site visitor's computer and which enable an analysis of the use of the website by the site visitor. The information generated by the cookie about the use of this website by site visitors (including the abbreviated IP address) is usually transmitted to a Google server and stored there.
Google Analytics is used exclusively with the “_anonymizeIp ()” extension on this website. This extension ensures that the IP address is anonymized by abbreviation and excludes direct personal identification. As a result of the extension, Google's IP address within member states of the European Union or in other states party to the Agreement on the European Economic Area is abbreviated beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. The IP address transmitted by the corresponding browser as part of Google Analytics is not combined with other data from Google.
On behalf of the site operator, Google will use the resulting information to evaluate the use of the website, to compile reports on website activity and to provide the site operator with other services related to website activity and Internet usage (Art. 6 para. 1 lit. f GDPR). The legitimate interest in data processing lies in optimizing this website, analyzing the use of the website and adapting the content. The interests of users are adequately protected by pseudonymization.
Google LLC offers a guarantee to maintain an appropriate level of data protection based on standard contractual clauses. The data sent and linked to cookies, user IDs (e.g. user ID) or advertising IDs is automatically deleted after 50 months. Data whose storage period has been reached is automatically deleted once a month.
Data collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be objected to at any time with effect for the future. The corresponding browser plug-in can be downloaded and installed from the following link: https://tools.google.com/dlpage/gaoptout.
The site visitor can prevent Google Analytics from collecting data on this website by clicking on the following link clicks. An opt-out cookie is set which prevents future collection of data when you visit this website.
Further information on Google's use of data, settings and objection options can be found in Google's privacy policy (https://policies.google.com/privacy) and in the settings for displaying advertisements by Google (https://adssettings.google.com/authenticated).
reCAPTCHA
To protect your inquiries via the Internet form, we use the reCAPTCHA service provided by Google LLC (Google). The query is used to differentiate whether the input is made by a human or misused through automated, machine processing. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be sent to Google and further used there. However, Google will abbreviate your IP address beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA is not combined with other data from Google. Google's different privacy policy applies to this data. For more information about Google's privacy policy, please visit: https://policies.google.com/privacy?hl=de